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Letter library

Letter library

Every document the engine can assemble, and the law each one argues from. You send them yourself, in your own name.

See which laws produce them
Documents
49 / 49
Languages
8
Claim families covered
12

de · en · es · fr · it · nl · pl · pt. A template renders only in a language it has been checked against; the registry falls back to English rather than invent a translation. No document exists for Class actions.

By claim type

Flight disruption11

Flight compensation — opening demandThe first letter to send an airline. States the facts, cites the exact provision, demands a specific sum in cash, and pre-empts the standard refusal.flight.initial-demand8 languages14-day reply window84 regimes offer itFlight compensation — follow-upChase an airline that has not replied to your first letter.flight.followup8 languages7-day reply window25 regimes offer itFlight compensation — rebutting an "extraordinary circumstances" refusalUse when the airline has refused, citing extraordinary circumstances. Puts the burden back on the carrier, addresses the reasonable-measures limb most refusals ignore, and demands the specific evidence.flight.rebuttal-extraordinary8 languages14-day reply window8 regimes offer itFlight compensation — rejecting a partial offerUse when the airline has offered less than the statutory amount. Airlines routinely open below the figure the law fixes, and a partial offer is not a compromise on a sum that is not negotiable.flight.rebuttal-partial-offer8 languages14-day reply window5 regimes offer itFlight compensation — refusing a voucherUse when the airline has offered a travel voucher instead of cash. The entitlement is to money unless the passenger agrees in writing to a voucher; many passengers do not know this and accept.flight.rebuttal-voucher-offer8 languages14-day reply window8 regimes offer itFlight compensation — complaint to the national enforcement bodyEscalate to the regulator after the airline has refused or gone silent. Include this chronology; enforcement bodies triage on it.flight.escalation-regulator8 languages30-day reply window77 regimes offer itFlight compensation — referral to an ADR schemeRefer the dispute to an approved alternative dispute resolution scheme. Most schemes require the airline to have been given eight weeks first.flight.escalation-adr8 languages30-day reply window4 regimes offer itFlight compensation — particulars of claimA structured statement of case for a small-claims filing. Written to be read by a judge rather than a claims handler.flight.small-claims-particulars8 languages14-day reply window19 regimes offer itFlight refund — US DOT automatic refund demandDemand a refund the carrier should have paid automatically. Since October 2024 the refund is owed without the passenger having to ask, which makes non-payment a compliance failure rather than a declined request.flight.dot-refund-demand8 languages14-day reply window1 regime offers itFlight disruption — reimbursement of expensesClaim meals, hotel and transport costs incurred during a disruption. This is a separate entitlement from compensation and is not defeated by extraordinary circumstances.flight.duty-of-care-expenses8 languages14-day reply window8 regimes offer itFlight downgrade — reimbursementClaim back a proportion of the fare after being moved to a lower cabin than booked.flight.downgrade-reimbursement8 languages14-day reply window2 regimes offer it

Rental deposit5

Security deposit — demand for returnThe first letter to a landlord. States the statutory deadline they missed, the amount owed, and the penalty the law exposes them to if they do not pay.deposit.initial-demand8 languages14-day reply window170 regimes offer itSecurity deposit — final notice before actionThe last letter before filing. In several jurisdictions a written demand is itself a precondition to the statutory multiplier, so this letter can be the step that unlocks the larger claim.deposit.final-notice8 languages7-day reply window170 regimes offer itSecurity deposit — request for an itemised statementDemand the written breakdown of deductions. In many places failing to provide one within the statutory period forfeits the right to withhold anything at all.deposit.itemisation-request8 languages14-day reply window170 regimes offer itSecurity deposit — dispute through the protection schemeRaise a dispute with the deposit-protection scheme. Scheme adjudication is free and the landlord cannot ignore it, which makes it a stronger first move than court in jurisdictions that have one.deposit.scheme-dispute8 languages30-day reply window2 regimes offer itSecurity deposit — particulars of claimA structured statement of case for a small-claims filing.deposit.small-claims-particulars8 languages14-day reply window67 regimes offer it

Card and bank billing6

Credit card — billing error disputeThe formal written dispute. It must reach the creditor’s designated billing-inquiries address — not the payment address — within the statutory window, or the protections do not apply.billing.fcba-dispute8 languages30-day reply window1 regime offers itDebit card — electronic transfer error noticeNotice of an unauthorised or erroneous electronic transfer. Reporting speed determines how much of the loss you bear, so this letter records the date.billing.rege-error-notice8 languages10-day reply window2 regimes offer itCard — chargeback requestAsk your card issuer to reverse the transaction under the card scheme rules. This is a contractual route, separate from any statutory right, and both can often be pursued.billing.chargeback-request8 languages14-day reply window36 regimes offer itCredit card — claim against the card providerClaim against the card provider directly, on the basis that it is jointly liable with the supplier. This survives the supplier going out of business, which is when it matters most.billing.s75-claim8 languages28-day reply window1 regime offers itPayment — unauthorised transaction noticeReport an unauthorised payment. The default position is a refund by the end of the next business day, with the burden on the provider to prove the payment was authorised.billing.psd2-unauthorised8 languages1-day reply window1 regime offers itMerchant — refund demandDemand a refund directly from the trader before involving the bank. Card issuers and ADR schemes generally expect this step first.billing.merchant-refund-demand8 languages14-day reply window35 regimes offer it

Medical billing4

Medical bill — request for an itemised statementAlways the first step. A summary bill cannot be checked; an itemised one frequently reveals duplicate lines, unbundled charges and services never received.medical.itemised-bill-request8 languages14-day reply window39 regimes offer itMedical bill — surprise billing disputeDispute a bill from an out-of-network provider where the protections against balance billing apply.medical.nsa-dispute8 languages30-day reply window20 regimes offer itMedical bill — bill exceeds the good faith estimateDispute a bill that came in materially above the written estimate given beforehand.medical.gfe-dispute8 languages30-day reply window1 regime offers itMedical bill — financial assistance applicationApply for charity care. Non-profit hospitals are obliged to have a financial assistance policy and to limit what they charge eligible patients — an obligation that is very widely under-used.medical.charity-care-request8 languages30-day reply window1 regime offers it

Data rights5

Data — subject access requestRequest a copy of the personal data an organisation holds about you.data.access-request8 languages30-day reply window64 regimes offer itData — erasure requestAsk an organisation to delete the personal data it holds about you.data.erasure-request8 languages30-day reply windowData — portability requestGet your data in a machine-readable format you can take elsewhere.data.portability-request8 languages30-day reply windowData — opt out of sale or sharingDirect a business to stop selling or sharing your personal information.data.optout-sale8 languages15-day reply windowData — complaint to the supervisory authorityComplain to the data protection regulator when a request is ignored or refused.data.supervisory-complaint8 languages30-day reply window64 regimes offer it