Hidden fees
Hidden fees — refund demand
Demand the difference between the advertised price and what you were charged.
hiddenfees.demand8 languages14-day reply window
What it actually says.
Rendered live from invented facts: A hotel advertised at USD 189 a night that billed USD 231 after a mandatory resort fee. The claimant is fictional and the figures are illustrative — your own claim produces its own numbers and its own citations.
The authority in the preview
It cites the article, not the act.
A document has to name the provision it relies on or it gets filed. These are the citations the sample evaluation put into the letter above; a real claim substitutes the ones its own regimes produced.
- 16 C.F.R. Part 464Rule on Unfair or Deceptive Fees§ 464.2 — total price disclosure
Where it comes from
The laws that can produce this document.
A rule module declares the documents its evaluation can render into. These are the regimes in the current catalogue that offer this one — each with its own citations, deadlines and escalation ladder.
European Union — price indication, drip pricing, pre-ticked extras and surchargingEUSupranational — 27 countriesDirective 98/6/EC, arts. 2(a) and 3(1)Confidence: highEuropean Union — air fare all-inclusive pricing, Regulation (EC) No 1008/2008 art. 23EUAIRSupranational — 31 countriesRegulation (EC) No 1008/2008, art. 23(1)Confidence: highUnited Kingdom — drip pricing under the DMCCA 2024 and the CPUTRGBNational — United KingdomDigital Markets, Competition and Consumers Act 2024, Part 4Confidence: mediumCalifornia — SB 478 Honest Pricing Law and the Consumers Legal Remedies ActUS-CASub-national — United StatesCal. Civ. Code § 1780Confidence: highCanada — drip pricing under the Competition ActCANational — CanadaCompetition Act (R.S.C. 1985, c. C-34), ss. 52, 74.01 and 36Confidence: mediumColorado — Consumer Protection ActUS-COSub-national — United StatesC.R.S. §§ 6-1-105, 6-1-113Confidence: mediumConnecticut — Unfair Trade Practices ActUS-CTSub-national — United StatesConn. Gen. Stat. §§ 42-110b, 42-110gConfidence: mediumMassachusetts — junk-fee regulations and Chapter 93AUS-MASub-national — United StatesM.G.L. c. 93A, § 9Confidence: mediumMinnesota — 2024 mandatory-fee disclosure law and the private attorney general statuteUS-MNSub-national — United StatesMinn. Stat. § 8.31, subd. 3aConfidence: lowNew York — ticket price disclosure, hotel fee disclosure and GBL §§ 349-350US-NYSub-national — United StatesN.Y. General Business Law §§ 349, 350, 350-eConfidence: mediumTennessee — Consumer Protection ActUS-TNSub-national — United StatesTenn. Code Ann. §§ 47-18-104, 47-18-109Confidence: mediumUnited States — DOT airline fee disclosure and refund rulesUSDOTNational — United States14 CFR Part 399 (DOT statements of general policy)Confidence: mediumUnited States — FCC broadband consumer labelUSFCCNational — United States47 CFR § 8.1(a)(1) (broadband consumer label)Confidence: highUnited States — overdraft, NSF and credit-card penalty fees (CFPB)USCFPBNational — United States12 CFR § 1005.17 (Regulation E — overdraft opt-in)Confidence: mediumUnited States — utility charges and the filed tariffUSUTILNational — United StatesState public utility commission tariffs and consumer rulesConfidence: lowUnited States — hotel resort fees and mandatory lodging chargesUSLODGENational — United States16 CFR Part 464 (Rule on Unfair or Deceptive Fees) — short-term lodgingConfidence: mediumUnited States — car rental mandatory chargesUSCARHIRENational — United States15 U.S.C. § 45 (FTC Act, § 5) and state vehicle-rental statutesConfidence: lowUnited States — cable and satellite all-in video pricingUSFCCTVNational — United States47 CFR Part 76 — cable television service, all-in pricing requirementsConfidence: lowUnited States — FTC Rule on Unfair or Deceptive Fees (16 CFR Part 464)USNational — United States16 CFR Part 464 (Rule on Unfair or Deceptive Fees)Confidence: highVirginia — Consumer Protection ActUS-VASub-national — United StatesVa. Code §§ 59.1-200, 59.1-204Confidence: mediumBrazil — CDC price information and repetition of the undue chargeBRNational — BrazilLei nº 8.078/1990 (Código de Defesa do Consumidor), arts. 6, 31 and 42Confidence: mediumMexico — total price display under the Federal Consumer Protection LawMXNational — MexicoLey Federal de Protección al Consumidor, arts. 7 bis and 10Confidence: lowUnited Arab Emirates — consumer protection price displayAENational — United Arab EmiratesFederal Law No. 15 of 2020 on Consumer Protection, and its implementing regulationConfidence: lowIndia — unfair trade practices and the CCPA dark-patterns guidelinesINNational — IndiaConsumer Protection Act 2019, ss. 2(47) and 35Confidence: mediumJapan — tax-inclusive price display and misleading representationsJPNational — JapanAct against Unjustifiable Premiums and Misleading Representations (Act No. 134 of 1962), art. 5Confidence: mediumSingapore — CCCS price transparency guidelines and the CPFTASGNational — SingaporeConsumer Protection (Fair Trading) Act 2003, s.4 and the Second ScheduleConfidence: mediumAustralia — single price rule, ACL s.48AUNational — AustraliaAustralian Consumer Law, s.48 (Competition and Consumer Act 2010, Sch. 2)Confidence: mediumNew Zealand — Fair Trading Act price representationsNZNational — New ZealandFair Trading Act 1986, ss. 9, 11, 13(g) and 43Confidence: medium
The rest of the sequence
Documents are written to be worked through in order: the opening demand, then the answer to whatever they refuse with, then the escalation. Sending the last one first usually costs you the first two.
You send it
Fill in your own facts and this letter writes itself.
The claim wizard produces this document with your figures, your citations and your deadline already in it. You still print it, sign it and post it yourself — that part is not delegable and we would not take it if it were.
Duesday is not a law firm and does not provide legal advice. This document is an editable template assembled from publicly available law. You are responsible for checking that the facts and the law stated are correct for your situation, and you send it yourself in your own name. Nothing here creates a solicitor–client or attorney–client relationship, and no outcome is promised.