Hidden fees
United States — FCC broadband consumer label
United States — broadband (Federal Communications Commission)
- Rule id
- fees.us-fcc-broadband
- Version
- 1.0.0
- In force from
- April 10, 2024
- Last read against its sources
- August 5, 2026
- Countries bound
- United States
In plain language
What this regime says.
Broadband providers must publish a standardised label showing the monthly price and every fee. If the charge on your bill is not on the label for your plan, you have a clean, documented dispute.
Who is covered
Anyone buying broadband internet access service in the United States since April 2024.
What you get
Correction of the bill through the FCC informal complaint process, and evidence for a state-law claim. The labelling rules themselves are enforced by the Commission, not by consumers.
Where claims go wrong
- Not asking for the label. It is the document the whole dispute turns on.
- Arguing about what a salesperson said instead of comparing the bill to the label.
- Paying an equipment rental fee for equipment you own.
Authority
Every citation,
with its pinpoint.
- 47 CFR § 8.1(a)(1) (broadband consumer label)Code of Federal Regulations, Title 47 (Telecommunication), Part 8URL verified 2026-08-05§ 8.1(a)(1) — a provider of broadband internet access service must display, at the point of sale, a label disclosing the monthly price, whether it is an introductory rate and what it becomes, provider monthly fees, one-time fees, early termination fees, government taxes, performance characteristics and data allowances. Compliance was required from 10 April 2024 for larger providers and 10 October 2024 for providers with 100,000 or fewer subscriber lines
Sources
Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.
- FCC Consumer Complaint CenterFederal Communications Commissionretrieved 2026-08-05
- Broadband consumer labelsFederal Communications Commissionretrieved 2026-08-05
What it imposes
Clocks, defences and the ladder.
Documents
What this regime can produce.
The same claim type elsewhere
Other rights in the same countries
Does this one reach your facts?
The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.
Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.