Claim workspace
What went wrong?
Pick the closest match. We will ask only the facts that matter, check every applicable regime, and keep the result in this browser.
Travel & delivery
Journeys, bags and parcels
- Flight disruptionA flight delayed, cancelled, overbooked, diverted or downgraded — anywhere on earth, on any airline.
- BaggageA bag delayed, damaged, pilfered or never seen again.
- Rail delayA train late or cancelled, on a ticket you had already paid for.
- Parcel delayA parcel late past a guaranteed date, lost in transit, or delivered damaged.
Money & bills
Charges, deposits and prices
- Rental depositA tenancy deposit kept back, returned short, or returned late without the itemised statement the law requires.
- Medical billingA surprise bill, a balance bill, or a charge that broke the estimate you were given in writing.
- Card and bank billingA charge you did not authorise, goods that never came, a refund that never landed, a subscription that kept billing.
- Hidden feesA price advertised at one figure and charged at another — resort fees, service fees, drip pricing at checkout.
- SubscriptionsAn auto-renewal you never consented to, a free trial that converted quietly, or a cancellation made deliberately hard.
Rights & recovery
Records, calls and money waiting
- Unclaimed propertyMoney already sitting in a government fund under your name — a forgotten deposit, an uncashed cheque, a dormant account.
- Unwanted callsRobocalls, marketing texts and autodialled calls you never agreed to.
- Data rightsAn access, deletion, portability or opt-out request a company ignored or refused.
- Class actionsA settlement that may already cover something you bought, with a claim window that is probably closing.
Not sure? Choose the closest match; the questions will narrow it down. Not a law firm. Not legal advice. You send it yourself.