Flight disruption
Macau SAR — Autoridade de Aviação Civil and the Consumer Council
NationalMOUnverified — check before relying on it
Macau SAR
- Rule id
- air.mo-aacm
- Version
- 1.0.0
- In force from
- January 1, 2001
- Last read against its sources
- August 5, 2026
- Countries bound
- Macao SAR China
In plain language
What this regime says.
Authority
Every citation,
with its pinpoint.
A claim that cites “EU law” gets filed. A claim that cites Article 7(1)(c) gets answered. These are the exact coordinates this entry rests on.
- Regime jurídico da aviação civil de Macau (Macau civil aviation legal regime)The civil aviation legal regime of the Macau Special Administrative Region, administered by the Autoridade de Aviação Civil (AACM)URL verified 2026-08-05
Sources
Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.
- Autoridade de Aviação Civil de Macau — the regulatorAutoridade de Aviação Civil, Macau SARretrieved 2026-08-05
- Conselho de Consumidores de Macau — the consumer complaint and arbitration routeConsumer Council, Macau SARretrieved 2026-08-05
What it imposes
Clocks, defences and the ladder.
A rule module builds these while it evaluates, because a limitation period depends on which forum is open to you. What follows is the structure this regime produces — deliberately with no dates and no figures, because those belong to your facts rather than to the law.
The clocks it starts
- Two years for a Montreal Convention claim (Art. 35)This is the limitation period for the Convention claim for proven delay damages on international carriage, not for any national compensation scheme, which may have its own. It is fatal to the Convention claim specifically, and correspondence does not suspend it.Montreal Convention 1999, Art. 35(1) — Art. 35(1)Limitation period
What it entitles you to, beyond money
- The Consumer Arbitration Centre is free and bindingMacau's Consumer Council operates a consumer arbitration centre whose awards are binding and which costs the consumer nothing. For a small disruption claim it is a far better route than the courts, and traders who have signed up to it cannot decline the arbitration.
- Montreal Convention damages for delay (international carriage)On international carriage between States Parties, Art. 19 of the Montreal Convention makes the carrier liable for the damage the delay actually caused you — the unused hotel night, the missed onward booking, the extra meals and transport — unless it proves it took all measures that could reasonably be required. It is capped at 6,303 SDR per passenger (the figure ICAO set with effect from 28 December 2024) and it requires receipts, not a formula. This claim exists independently of any national scheme, and airlines never mention it. The right is extinguished two years after arrival under Art. 35.Art. 19, Art. 22(1)
Where to take it next
- Written claim to the airlineWrite to the carrier with the flight, the disruption and your itemised loss.Claim directtypically 30 days
- Conselho de Consumidores (Consumer Council)Complaint handling and access to the Consumer Arbitration Centre, which is free to the consumer and issues binding awards.Regulatortypically 90 daysofficial page
- Autoridade de Aviação Civil (AACM)The aviation regulator for the Macau SAR. It supervises carriers rather than adjudicating individual claims.Regulatortypically 90 daysofficial page
- Civil court claimBinding on themAvailable where arbitration does not resolve the dispute.Small claimstypically 180 days
Documents
What this regime can produce.
Every one of these is a document you send yourself, in your own name. Duesday never writes to anybody on your behalf and is never anyone’s agent.
The same claim type elsewhere
Belarus — Air Code of the Republic of Belarus and the Department of AviationBYNational — BelarusВоздушный кодекс Республики БеларусьConfidence: lowEU Regulation 261/2004 (air passenger rights)EUSupranational — 31 countriesRegulation (EC) No 261/2004Confidence: highGermany — contractual damages beyond the Article 7 sum (BGB)DENational — GermanyRegulation (EC) No 261/2004, Art. 12(1)Confidence: mediumItaly — ruined-holiday damages (danno da vacanza rovinata)ITNational — ItalyRegulation (EC) No 261/2004, Art. 12(1)Confidence: lowMoldova — air passenger rights under the EU–Moldova Common Aviation Area AgreementMDNational — MoldovaEU–Moldova Common Aviation Area Agreement, Annex IIIConfidence: mediumRussian Federation — Air Code Art. 120 (carrier liability for delay)RUNational — RussiaВоздушный кодекс Российской Федерации, ст. 120 (Ответственность перевозчика за просрочку доставки пассажира, багажа или груза)Confidence: highSpain — further damages beyond the Article 7 sumESNational — SpainRegulation (EC) No 261/2004, Art. 12(1)Confidence: lowTürkiye — SHY-YOLCU air passenger rights regulationTRNational — TürkiyeSHY-YOLCU, Kapsam (scope)Confidence: medium
Does this one reach your facts?
The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.
Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.