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Coverage

Parcel delay

Republic of Korea — Korea Post

NationalKRUnverified — check before relying on it

Republic of Korea

Rule id
parcel.kr-koreapost
Version
1.0.0
In force from
January 1, 2000
Last read against its sources
August 5, 2026
Countries bound
South Korea

In plain language

What this regime says.

Korea Post is Republic of Korea's designated postal operator and publishes a compensation scheme made under 우편법 (Postal Service Act) of the Republic of Korea. This module names the scheme, names the Ministry of Science and ICT, and the Korea Consumer Agency (1372), and lists exactly which figures to go and check — it states none, because a claimant sent to demand an amount we guessed is worse off than one told where to look.

Who is covered

Senders and, where the operator's terms allow, addressees of items carried by Korea Post.

What you get

Compensation within the limits for the service used, and free consumer mediation through the Korea Consumer Agency. We state no figures.

Where claims go wrong

  • Not using the 1372 consumer counselling route, which is free and effective.
The official claim route

Authority

Every citation,
with its pinpoint.

A claim that cites “EU law” gets filed. A claim that cites Article 7(1)(c) gets answered. These are the exact coordinates this entry rests on.
  1. 우편법 (Postal Service Act) of the Republic of Korea우편법 (Postal Service Act) of the Republic of KoreaURL verified 2026-08-05

Sources

Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.

What it imposes

Clocks, defences and the ladder.

A rule module builds these while it evaluates, because a limitation period depends on which forum is open to you. What follows is the structure this regime produces — deliberately with no dates and no figures, because those belong to your facts rather than to the law.

Documents

What this regime can produce.

Every one of these is a document you send yourself, in your own name. Duesday never writes to anybody on your behalf and is never anyone’s agent.

The same claim type elsewhere

CMR Convention — international carriage of goods by road (8.33 SDR per kilogram)CMRTreaty — party states varyCMR Convention, Art. 23Confidence: highHague-Visby Rules — international carriage of goods by seaHAGUEVISBYTreaty — party states varyHague-Visby Rules, Art. IV r. 5(a)Confidence: highMontreal Convention 1999 — international carriage of cargo by airMONTREALTreaty — party states varyMontreal Convention 1999, Art. 22(3)Confidence: highInternational postal items — Universal Postal Convention inquiry and indemnityUPUTreaty — party states varyUniversal Postal ConventionConfidence: lowEuropean Union — delivery rights on consumer sales (Directive 2011/83/EU, Art. 18)EUSupranational — 30 countriesDirective 2011/83/EU, Art. 18Confidence: mediumFrance — La Poste / Colissimo compensationFRNational — FranceCode des postes et des communications électroniques and La Poste’s conditions générales de venteConfidence: lowGermany — Deutsche Post DHL domestic parcelsDENational — GermanyPostgesetz and the DHL Allgemeine Geschäftsbedingungen Paket/PäckchenConfidence: lowDHL Express — service commitments and claimsDENational — GermanyDHL Express Terms and Conditions of CarriageConfidence: low

Other rights in the same countries

Korea — securities class actions and injunction-only consumer group litigationKRNational — South KoreaSecurities-Related Class Action ActConfidence: lowRepublic of Korea — Consumer Dispute Resolution Standards (KFTC), air transportKRNational — South Korea소비자분쟁해결기준 (공정거래위원회 고시), 별표 II — 항공업Confidence: mediumRepublic of Korea — KORAIL delay compensation under its passenger transport terms (여객운송약관)KRNational — South KoreaKORAIL 여객운송약관 (Passenger Transport Terms and Conditions), made under the Railroad Service ActConfidence: lowSouth Korea — Act on Consumer Protection in Electronic CommerceKRNational — South Korea전자상거래 등에서의 소비자보호에 관한 법률 (Act on the Consumer Protection in Electronic Commerce)Confidence: mediumSouth Korea — Specialized Credit Finance Business Act right to refuse instalment paymentKRNational — South Korea여신전문금융업법 (Specialized Credit Finance Business Act), Art. 16-2Confidence: mediumSouth Korea Personal Information Protection ActKRNational — South KoreaPersonal Information Protection Act (Act No. 10465), Arts. 35–37, 39Confidence: lowSouth Korea — rental deposit (주택임대차보호법 (Housing Lease Protection Act))KRNational — South Korea주택임대차보호법 (Housing Lease Protection Act)Confidence: low

Does this one reach your facts?

The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.

Run your factsBack to the catalogue

Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.