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Coverage

Parcel delay

United States — USPS Priority Mail Express money-back guarantee

NationalUSDerived or secondary source

United States

Rule id
parcel.us-usps
Version
1.0.0
In force from
January 1, 2020
Last read against its sources
August 5, 2026
Countries bound
United States

In plain language

What this regime says.

Priority Mail Express is the only USPS service with a money-back guarantee on delivery time. If the item misses the date and time printed on the mailing receipt, the postage is refundable — but the request has to be made within a short window that runs from the date of mailing.

Who is covered

Anyone who mailed a Priority Mail Express item domestically in the United States. The refund goes to the person who paid the postage, which is normally the sender.

What you get

The postage back. Insurance on the contents is a separate claim on a separate timetable, and other USPS services carry no time guarantee at all.

Where claims go wrong

  • Claiming on Priority Mail, Ground Advantage or First-Class Package. Those have service standards, not guarantees, and no refund follows from missing them.
  • Waiting. The window runs from the date of mailing, not from the date you gave up waiting.
  • Filing only the postage refund and forgetting the insurance claim on the contents, or the reverse.
  • Arguing with USPS when you were the buyer. The carrier’s contract is with the sender; your claim is against the seller.
The official claim route

Authority

Every citation,
with its pinpoint.

A claim that cites “EU law” gets filed. A claim that cites Article 7(1)(c) gets answered. These are the exact coordinates this entry rests on.
  1. USPS Domestic Mail Manual — Priority Mail Express service commitments and refundsDomestic Mail Manual (DMM), 39 CFR Part 111URL verified 2026-08-05DMM 113 (Priority Mail Express) and the postage-refund provisions
  2. Postal Regulatory Commission — complaintsTitle 39, United States CodeURL verified 2026-08-0539 U.S.C. § 3662 (complaints to the Postal Regulatory Commission)

Sources

Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.

What it imposes

Clocks, defences and the ladder.

A rule module builds these while it evaluates, because a limitation period depends on which forum is open to you. What follows is the structure this regime produces — deliberately with no dates and no figures, because those belong to your facts rather than to the law.

Documents

What this regime can produce.

Every one of these is a document you send yourself, in your own name. Duesday never writes to anybody on your behalf and is never anyone’s agent.

The same claim type elsewhere

CMR Convention — international carriage of goods by road (8.33 SDR per kilogram)CMRTreaty — party states varyCMR Convention, Art. 23Confidence: highHague-Visby Rules — international carriage of goods by seaHAGUEVISBYTreaty — party states varyHague-Visby Rules, Art. IV r. 5(a)Confidence: highMontreal Convention 1999 — international carriage of cargo by airMONTREALTreaty — party states varyMontreal Convention 1999, Art. 22(3)Confidence: highInternational postal items — Universal Postal Convention inquiry and indemnityUPUTreaty — party states varyUniversal Postal ConventionConfidence: lowEuropean Union — delivery rights on consumer sales (Directive 2011/83/EU, Art. 18)EUSupranational — 30 countriesDirective 2011/83/EU, Art. 18Confidence: mediumFrance — La Poste / Colissimo compensationFRNational — FranceCode des postes et des communications électroniques and La Poste’s conditions générales de venteConfidence: lowGermany — Deutsche Post DHL domestic parcelsDENational — GermanyPostgesetz and the DHL Allgemeine Geschäftsbedingungen Paket/PäckchenConfidence: lowDHL Express — service commitments and claimsDENational — GermanyDHL Express Terms and Conditions of CarriageConfidence: low

Other rights in the same countries

Alabama security deposit return — Ala. Code § 35-9A-201US-ALSub-national — United StatesAla. Code § 35-9A-201Confidence: mediumAlabama unclaimed property — Ala. Code §§ 35-12-70 to 35-12-99US-ALSub-national — United StatesAla. Code §§ 35-12-70 to 35-12-99Confidence: mediumAlaska security deposit return — Alaska Stat. § 34.03.070US-AKSub-national — United StatesAlaska Stat. § 34.03.070Confidence: mediumAlaska unclaimed property — Alaska Stat. §§ 34.45.110–34.45.780US-AKSub-national — United StatesAlaska Stat. §§ 34.45.110–34.45.780Confidence: mediumArizona security deposit return — A.R.S. § 33-1321US-AZSub-national — United StatesA.R.S. § 33-1321Confidence: highArizona unclaimed property — Ariz. Rev. Stat. §§ 44-301 to 44-341US-AZSub-national — United StatesAriz. Rev. Stat. §§ 44-301 to 44-341Confidence: mediumArizona surprise out-of-network bill dispute resolution (A.R.S. § 20-3111 et seq.)US-AZSub-national — United StatesA.R.S. § 20-3111 et seq.Confidence: mediumArkansas security deposit return — Ark. Code Ann. § 18-16-306US-ARSub-national — United StatesArk. Code Ann. § 18-16-306Confidence: medium

Does this one reach your facts?

The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.

Run your factsBack to the catalogue

Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.