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Parcel delay

Saudi Arabia — Saudi Post (SPL)

NationalSAUnverified — check before relying on it

Saudi Arabia

Rule id
parcel.sa-spl
Version
1.0.0
In force from
January 1, 2019
Last read against its sources
August 5, 2026
Countries bound
Saudi Arabia

In plain language

What this regime says.

Saudi Post (SPL) is Saudi Arabia's designated postal operator and publishes a compensation scheme made under Saudi postal regulation issued by the Communications, Space and Technology Commission. This module names the scheme, names the Communications, Space and Technology Commission (CST), and lists exactly which figures to go and check — it states none, because a claimant sent to demand an amount we guessed is worse off than one told where to look.

Who is covered

Senders and, where the operator's terms allow, addressees of items carried by Saudi Post (SPL).

What you get

Compensation under the operator's terms and a regulator complaint route. We state no figures.

Where claims go wrong

  • Not escalating to the CST, which supervises postal services and takes complaints.
The official claim route

Authority

Every citation,
with its pinpoint.

A claim that cites “EU law” gets filed. A claim that cites Article 7(1)(c) gets answered. These are the exact coordinates this entry rests on.
  1. Saudi postal regulation issued by the Communications, Space and Technology CommissionSaudi postal regulation issued by the Communications, Space and Technology CommissionURL verified 2026-08-05

Sources

Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.

What it imposes

Clocks, defences and the ladder.

A rule module builds these while it evaluates, because a limitation period depends on which forum is open to you. What follows is the structure this regime produces — deliberately with no dates and no figures, because those belong to your facts rather than to the law.

Documents

What this regime can produce.

Every one of these is a document you send yourself, in your own name. Duesday never writes to anybody on your behalf and is never anyone’s agent.

The same claim type elsewhere

CMR Convention — international carriage of goods by road (8.33 SDR per kilogram)CMRTreaty — party states varyCMR Convention, Art. 23Confidence: highHague-Visby Rules — international carriage of goods by seaHAGUEVISBYTreaty — party states varyHague-Visby Rules, Art. IV r. 5(a)Confidence: highMontreal Convention 1999 — international carriage of cargo by airMONTREALTreaty — party states varyMontreal Convention 1999, Art. 22(3)Confidence: highInternational postal items — Universal Postal Convention inquiry and indemnityUPUTreaty — party states varyUniversal Postal ConventionConfidence: lowEuropean Union — delivery rights on consumer sales (Directive 2011/83/EU, Art. 18)EUSupranational — 30 countriesDirective 2011/83/EU, Art. 18Confidence: mediumFrance — La Poste / Colissimo compensationFRNational — FranceCode des postes et des communications électroniques and La Poste’s conditions générales de venteConfidence: lowGermany — Deutsche Post DHL domestic parcelsDENational — GermanyPostgesetz and the DHL Allgemeine Geschäftsbedingungen Paket/PäckchenConfidence: lowDHL Express — service commitments and claimsDENational — GermanyDHL Express Terms and Conditions of CarriageConfidence: low

Other rights in the same countries

Saudi Arabia — E-Commerce Law and its Implementing RegulationsSANational — Saudi ArabiaE-Commerce Law, Royal Decree No. M/126Confidence: lowSaudi Arabia — GACA Passenger Rights Protection RegulationsSANational — Saudi ArabiaGACA Passenger Rights Protection Regulations, Art. 3 (scope)Confidence: mediumSaudi Arabia — Personal Data Protection Law and Implementing RegulationsSANational — Saudi ArabiaPersonal Data Protection Law, Royal Decree M/19 of 1443H as amended by Royal Decree M/148 of 1444HConfidence: mediumSaudi Arabia — rental deposit (The Ejar (إيجار) network regulations of the Ministry of Municipal and Rural Affairs and Housing, over the general law of obligations)SANational — Saudi ArabiaThe Ejar (إيجار) network regulations of the Ministry of Municipal and Rural Affairs and Housing, over the general law of obligationsConfidence: lowSaudi Arabia — SAMA banking consumer protection principles and the banking disputes committeeSANational — Saudi ArabiaBanking Consumer Protection Principles, Saudi Central Bank (SAMA)Confidence: lowSaudi Arabia — Saudi Arabia Railways (SAR) passenger conditions and the Transport General Authority passenger rightsSANational — Saudi ArabiaTransport General Authority passenger rights regulations for railway transportConfidence: low

Does this one reach your facts?

The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.

Run your factsBack to the catalogue

Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.