Parcel delay

Russian Federation — Pochta Rossii

NationalRUUnverified — check before relying on it

Russian Federation

Rule id: parcel.ru-pochta
Version: 1.0.0
In force from: July 17, 1999
Last read against its sources: August 5, 2026
Countries bound: Russia

Russia

In plain language

What this regime says.

Pochta Rossii is Russian Federation's designated postal operator and publishes a compensation scheme made under Федеральный закон «О почтовой связи» № 176-ФЗ, and the Rules for the Provision of Postal Communication Services. This module names the scheme, names Roskomnadzor for postal supervision, and Rospotrebnadzor for the consumer complaint, and lists exactly which figures to go and check — it states none, because a claimant sent to demand an amount we guessed is worse off than one told where to look.

Who is covered

Senders and, where the operator's terms allow, addressees of items carried by Pochta Rossii.

What you get

Compensation under the postal statute, plus consumer-law remedies including moral harm and the statutory penalty. We state no figures.

Where claims go wrong

Relying only on the postal compensation schedule and overlooking the consumer statute.

The official claim route

Authority

Every citation,
with its pinpoint.

A claim that cites “EU law” gets filed. A claim that cites Article 7(1)(c) gets answered. These are the exact coordinates this entry rests on.

Федеральный закон «О почтовой связи» № 176-ФЗ, and the Rules for the Provision of Postal Communication ServicesФедеральный закон «О почтовой связи» № 176-ФЗ, and the Rules for the Provision of Postal Communication ServicesURL verified 2026-08-05

Sources

Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.

Pochta Rossii compensation under the Federal Law on Postal CommunicationPochta Rossiiretrieved 2026-08-05

What it imposes

Clocks, defences and the ladder.

A rule module builds these while it evaluates, because a limitation period depends on which forum is open to you. What follows is the structure this regime produces — deliberately with no dates and no figures, because those belong to your facts rather than to the law.

Documents

What this regime can produce.

Every one of these is a document you send yourself, in your own name. Duesday never writes to anybody on your behalf and is never anyone’s agent.

Parcel — claim for late, lost or damaged deliveryparcel.claim

The same claim type elsewhere

CMR Convention — international carriage of goods by road (8.33 SDR per kilogram)CMRTreaty — party states varyCMR Convention, Art. 23 Hague-Visby Rules — international carriage of goods by seaHAGUEVISBYTreaty — party states varyHague-Visby Rules, Art. IV r. 5(a)Montreal Convention 1999 — international carriage of cargo by airMONTREALTreaty — party states varyMontreal Convention 1999, Art. 22(3)International postal items — Universal Postal Convention inquiry and indemnityUPUTreaty — party states varyUniversal Postal Convention European Union — delivery rights on consumer sales (Directive 2011/83/EU, Art. 18)EUSupranational — 30 countriesDirective 2011/83/EU, Art. 18 France — La Poste / Colissimo compensationFRNational — FranceCode des postes et des communications électroniques and La Poste’s conditions générales de vente Germany — Deutsche Post DHL domestic parcelsDENational — GermanyPostgesetz and the DHL Allgemeine Geschäftsbedingungen Paket/Päckchen DHL Express — service commitments and claimsDENational — GermanyDHL Express Terms and Conditions of Carriage

Other rights in the same countries

Russia — Charter of Railway Transport, art. 110 (3% of the fare per hour of delay)RUNational — RussiaУстав железнодорожного транспорта РФ, ст. 110 (Federal Law No. 18-FZ of 10 January 2003)Rail delay Russia — Consumer Rights Protection Law arts. 26.1 and 32RUNational — RussiaЗакон РФ от 07.02.1992 № 2300-1 «О защите прав потребителей», ст. 32Subscriptions Russia — Federal Law 152-FZ on Personal DataRUNational — RussiaФедеральный закон от 27.07.2006 № 152-ФЗ «О персональных данных», ст. 14, 20, 21Data rights Russia — Federal Law 161-FZ on the National Payment System and the financial ombudsmanRUNational — RussiaФедеральный закон от 27.06.2011 № 161-ФЗ «О национальной платежной системе», ст. 9Card and bank billing Russian Federation — Air Code Art. 120 (carrier liability for delay)RUNational — RussiaВоздушный кодекс Российской Федерации, ст. 120 (Ответственность перевозчика за просрочку доставки пассажира, багажа или груза)Flight disruption

Does this one reach your facts?

The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.

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Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.