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Coverage

Parcel delay

Mexico — Correos de México

NationalMXUnverified — check before relying on it

Mexico

Rule id
parcel.mx-correos
Version
1.0.0
In force from
August 25, 1986
Last read against its sources
August 5, 2026
Countries bound
Mexico

In plain language

What this regime says.

Correos de México is Mexico's designated postal operator and publishes a compensation scheme made under Ley del Servicio Postal Mexicano. This module names the scheme, names PROFECO for the consumer complaint, and the Secretaría de Infraestructura, Comunicaciones y Transportes, and lists exactly which figures to go and check — it states none, because a claimant sent to demand an amount we guessed is worse off than one told where to look.

Who is covered

Senders and, where the operator's terms allow, addressees of items carried by Correos de México.

What you get

Indemnity under the postal statute, and a PROFECO conciliation route. We state no figures.

Where claims go wrong

  • Not filing with PROFECO, whose conciliation compels the supplier to attend.
The official claim route

Authority

Every citation,
with its pinpoint.

A claim that cites “EU law” gets filed. A claim that cites Article 7(1)(c) gets answered. These are the exact coordinates this entry rests on.
  1. Ley del Servicio Postal MexicanoLey del Servicio Postal MexicanoURL verified 2026-08-05

Sources

Where a figure is indexed, converted or published by a regulator rather than fixed in the instrument, the provenance is recorded separately. Anything marked as a modelled estimate is exactly that — a model, not a statutory number.

What it imposes

Clocks, defences and the ladder.

A rule module builds these while it evaluates, because a limitation period depends on which forum is open to you. What follows is the structure this regime produces — deliberately with no dates and no figures, because those belong to your facts rather than to the law.

Documents

What this regime can produce.

Every one of these is a document you send yourself, in your own name. Duesday never writes to anybody on your behalf and is never anyone’s agent.

The same claim type elsewhere

CMR Convention — international carriage of goods by road (8.33 SDR per kilogram)CMRTreaty — party states varyCMR Convention, Art. 23Confidence: highHague-Visby Rules — international carriage of goods by seaHAGUEVISBYTreaty — party states varyHague-Visby Rules, Art. IV r. 5(a)Confidence: highMontreal Convention 1999 — international carriage of cargo by airMONTREALTreaty — party states varyMontreal Convention 1999, Art. 22(3)Confidence: highInternational postal items — Universal Postal Convention inquiry and indemnityUPUTreaty — party states varyUniversal Postal ConventionConfidence: lowEuropean Union — delivery rights on consumer sales (Directive 2011/83/EU, Art. 18)EUSupranational — 30 countriesDirective 2011/83/EU, Art. 18Confidence: mediumFrance — La Poste / Colissimo compensationFRNational — FranceCode des postes et des communications électroniques and La Poste’s conditions générales de venteConfidence: lowGermany — Deutsche Post DHL domestic parcelsDENational — GermanyPostgesetz and the DHL Allgemeine Geschäftsbedingungen Paket/PäckchenConfidence: lowDHL Express — service commitments and claimsDENational — GermanyDHL Express Terms and Conditions of CarriageConfidence: low

Other rights in the same countries

Mexico — CONDUSEF conciliation under the Ley de Protección y Defensa al Usuario de Servicios FinancierosMXNational — MexicoLey de Protección y Defensa al Usuario de Servicios FinancierosConfidence: mediumMexico — Ley Federal de Protección de Datos Personales en Posesión de los ParticularesMXNational — MexicoLey Federal de Protección de Datos Personales en Posesión de los ParticularesConfidence: mediumMexico — LFPC art. 56 revocation and PROFECO conciliationMXNational — MexicoLey Federal de Protección al Consumidor, art. 56Confidence: mediumMexico — rental deposit (Código Civil of the relevant State (for Mexico City, the Código Civil para el Distrito Federal, arts. 2398–2496, together with the Ley de Vivienda de la Ciudad de México))MXNational — MexicoCódigo Civil of the relevant State (for Mexico City, the Código Civil para el Distrito Federal, arts. 2398–2496, together with the Ley de Vivienda de la Ciudad de México)Confidence: lowMexico — total price display under the Federal Consumer Protection LawMXNational — MexicoLey Federal de Protección al Consumidor, arts. 7 bis and 10Confidence: lowMexico Ley de Aviación Civil, art. 47 BisMXNational — MexicoLey de Aviación Civil, art. 47 BisConfidence: medium

Does this one reach your facts?

The engine runs every regime that could apply at once and reconciles them, rather than making you guess which page to read.

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Not a law firm. Not legal advice. You send it yourself. This page describes a law; it is not advice about your situation and no outcome is promised.